Our aim is to provide all of our clients with an excellent level of service. However, we recognise that there could be an occasion when you do not feel satisfied with the service you have received from us. We take complaints very seriously and with this in mind we have developed a Customer Complaints Procedure which lets you know how we will deal with your complaint or issue.
Should you need to make a complaint, please contact our Complaints Manager using any of the following methods:
The Financial Ombudsman Service (FOS) offer eligible complainants a free independent service for resolving disputes. You may contact the FOS by:
Further detailed information about the FOS, including a description of eligible complainants, can be found:
Call 01491 578 759 or if you are busy, we can call you when it is convenient.
Tel: +44 (0)1491 578 759 Fax: +44 (0) 1491 577 123 MANNINGUK is the trading name of A Manning UK Limited. Registered Office Address: 73A Reading Road, Henley-on-Thames, Oxfordshire. RG9 1AX. Registered Number 1807814. Authorised and Regulated by the Financial Conduct Authority. To verify see www.fca.org.uk under FCA reference number: 302687.
Some of our providers include